Success Stories

Some of our client's stories

Each person and business we work with has a unique franchising journey, which is why we tailor yours to effectively work for you. Here’s a few of our client stories

Triumphant Cleaning Services

The first steps rationalizing my business showed I should focus on the strata cleaning market, I found that in Perth we had 56,000 potential clients and 2000 more were added to this number each year. Then, if each year, we only had contact with 20,000 of those clients and only converted 1% of them, we would gain 200 clients for our own business and turnover an additional $6m a year.

And by adding operations so staff had systems to follow, we turned from disorganised to amazing with a turnover to match – up by 49% in the first six months!

Shannon Daniels
Triumphant Cleaning Services

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Taking Care Mobile Massage

, formerly Soothe Mobile Massage

We grew the business 256% within the first three months just by structuring it right and putting in systems. And this was before we franchised.

Sandra Allars
Taking Care Mobile Massage

Earworx

Documenting our systems was so much easier than expected and we now have good, easy to use operations manuals.

We would never have been able to run and expand our business through COVID without this system. The ability to change the rules fast to reflect the different States requirements has meant we could stay safe and look after our customers throughout Australia.

Today we can even remotely open and set up new outlets and train the staff using the operations and training in our software.

Lisa Hellwege
Earworx

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Fitclub Boxing

Even though we have been operating for 13 years all our systems were everywhere. The software and Prue’s way of putting the operations together means we now have easy to use systems our staff love.

Annie Prestwidge
Fitclub Boxing Studio

Gnocchi Brothers

The operations produced are so usable. They are logically set out and easy to follow, the software is easy to use, staff get just the bits they need and can get there fast so there is no confusion. I wish we had done this a long time ago.

Ben Cleary
Gnocchi Gnocchi Brothers

Blast Entertainment

It was worth all the effort to get the operations for the business documented in such easy software. I now can train my staff easily and don’t have to field questions all day because they just check into the app to get the answers.

Ben Grew
Blast Entertainment

Stride Kitchens

The help I received in planning and setting up the operations made an otherwise overwhelming task so much easier, and we now have systems that will let us manage our outlets with much more consistency and success

Jean Faber
Stride Kitchens

Golf Ladies First

Being a professional golfer, I have an eye for detail, and I really appreciated the care with which Brian and Prue took us through the steps to structure and systemise our business and get the basics functioning. Documenting the operations really made us think about why we do things and made us add some needed changes.

Gordon McCullum
Golf Ladies First

HealU Mobile Massage

We could not have developed and grown a mobile business without the careful input from Brian and Prue. The systems really made us think about how we wanted our outlets to do things our way.

Kurt Simpson
HealU Mobile Massage

DIFY Social Media

Going through the strategy session examining my business then building my operations to match the outcome of my clear structure made it so much easier to manage staff.

Steve Hubbard
DIFY Social Media

A Clean Move

Having the systems done for us was the best decision. We really didn’t know where to start. We had to become involved in the process to explain how we ran our business, so we learned along the way. The simple, logical systems we now have are easy for us to maintain and easy for our staff to use.

Damien Kimber
A Clean Move

Speedy Lube Automotive

A great example of standardizing and systemizing a business is Doug McDonald from SpeedyLube in Coffs Harbour.

Speedy Lube is a drive-in car servicing business and when Doug was thinking of franchising, so Brian worked with him to systemize the business. We got all the documents in place, uniforms, scripts for each employee to greet and treat customers and so on.

Doug was emphatic that everyone needed to deal with clients in the same way.

Unfortunately, Doug became unwell and decided not to go down the franchising path but to sell the business. The systems and standards his documentation enforced ensured that the business sold fast and for significantly more than it would have otherwise done. The purchaser, not a car mechanic but a professional person and car enthusiast, knew that he could slip into the business easily.
So, because the systems were there and the staff well trained, Doug was advised he received a 40% increase in valuation for his business and he certainly received a significant and well-deserved bonus for his diligence!

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A simple foundation for training & support

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Our Client's Testimonials

We could not have developed and grown a mobile business without the careful input from Brian and Prue. The systems really made us think about how we wanted our outlets to do things our way. Kurt Simpson HealU Mobile Massage

Success Stories​

Some of our client's stories

Triumphant Cleaning Services

Taking Care Mobile Massage

, formerly Soothe Mobile Massage

Earworx

Fitclub Boxing

Gnocchi Brothers

Blast Entertainment

Stride Kitchens

Golf Ladies First

HealU Mobile Massage

DIFY Social Media

A Clean Move

Speedy Lube Automotive

A simple foundation for training & support

1300 960 136

Success Stories