February Newsletter
One way we see many businesses organise and create procedures for their businesses is to randomly hit the bits that cause the most pain first. Invariably these tasks are important ones you are about to or have delegated to others to get done. Perhaps a sales process or a process around delivering a product or customer service. Creating a documented procedure can ensure these tasks are done consistently – your way – each time – whoever is doing the job.
And this unplanned bit by bit approach is great in the beginning because it gets the most urgent tasks managed properly.
Then what…
Because we deal with setting up franchises a lot, we find successful systemising or organising a business needs to go way beyond just dealing with the urgent.
If you approach your business as a whole and put in an organised plan which deals:
- First with the way the business is organised into Departments or Sections, understanding the interactions and with clear roles for each suite of tasks
- Then with a process for capturing and documenting the processes for each Department or Section – yes – starting with the most urgent
The business and the process of creating procedures then makes sense. It doesn’t have to be detailed at the beginning. But it does have to provide a foundation.
This second, more organised approach means everyone can help, the job gets done faster, and it gets done in a way that doesn’t repeat things. The results are easier and more intuitive for your staff to use.
This month we will be focussing on organising your business structure.
This newsletter is a start. Here are some great articles from experts all over the web with different ideas on why and how to go about it.
One thing that really helps business owners excel and succeed in business is to have regular holidays. The problem is a lot of business leaders don’t know how to holiday correctly, and it means they are not getting any results – apart from a bigger than usual credit repayment.
There is a right way to take a break from your business and when you get it right the rewards are fantastic…
